Making Requests

Requesting a Prescription Refill

Note: we will only renew medicine for patients seen in the office within the preceding 12 months). Please keep us informed about any change in your prescription plan so that we can prescribe the best medication for you that will be covered under your plan.

  1. Use the Patient Portal to request a refill
    OR
  2. Call your pharmacy and ask them to either fax a request to our office at (215) 440-9953 or send an electronic request to us, which is preferable.
    OR
  3. Call our office at 215-440-8681 and leave a message on our Prescription Refill Line
  4. If you are an MDVIP patient of Dr. Cohn or Dr. Barmach you may call her secretary at 215-940-9925 as well to request a refill, or follow the instructions above.

We strive to address all prescription requests within two business days. Please request refills when you have at least five days of medication remaining. For mail order prescriptions, you may need to allow at least two weeks. If your prescription plan requires us to complete a prior authorization for a particular medication, it may delay the process of your refill.

Requesting a Referral

All referrals are sent electronically. Please allow 48 hours for non-urgent referrals. They can be requested by any of the following:

  1. Use the Patient Portal
    OR
  2. In person at our office
    OR
  3. Call our office at 215-440-8681 and leave a message on the Referral Line
  4. If you are an MDVIP patient of Dr Cohn or Dr. Barmach you may also call her secretary at 215-940-9925 or follow the instructions above.

For urgent referrals that must be handled the same day, please call 215-440-8681 to speak to any Patient Service Representative.

Requesting a Copy of Your Medical Records

For medical records being sent to another physician who is involved in your medical care:

  • Use the Patient Portal. These requests will be handled within 5 business days.
    OR
  • Call the office at 215-440-8681 for more urgent requests.
  • For MDVIP patients of Dr Cohn call her secretary at 215-940-9925

For medical records being sent to a company for life or disability insurance or for legal reasons, fax the request to 215-440-9953. You will be charged a standard fee as permitted by law for processing.

If you are moving out of the Philadelphia area or transferring your care to another physician, please print the Release of Medical Records Form, (make sure this is the correct name on the top of the form), complete it, and mail it to us or fax it to 215-440-9953.

Our Fees for Form Completion

if you need a form filled out, don’t hesitate to ask us.  Mail it in or drop if off, just be sure that all your information is completed first.  Attached you will find our list of the most common forms and their fees associated.

Form Fees

COVID-19 Update

As your primary care providers, we at Ninth Street Internal Medicine and MDVIP would like to encourage everyone to receive the COVID-19 vaccine when it becomes available to them. We believe in both the safety and efficacy of this vaccine. If you would like to learn more about how mRNA vaccines work, we encourage you to visit https://www.cdc.gov/coronavirus/2019-ncov/vaccines/different-vaccines/mrna.html to learn more. Anyone who still has questions or reservations about getting the vaccine should schedule a phone appointment to discuss with your doctor. This vaccine is the best way for all of us to end this pandemic and get back to normal life!

We encourage everyone who is interested in receiving the vaccine to register with their local health department.

The vaccine is being offered in phases in an effort to get as many high-risk individuals vaccinated as quickly as possible. Please be patient as we go through these phases and understand there will be some variability based on your county of residence, and some of these phases will overlap. Currently we are in Phase 1a (healthcare workers and residents of long-term care facilities). Some areas are now starting Phase 1b (frontline essential workers, people over age 65, and younger adults with chronic medical conditions such as diabetes, cancer, kidney disease, heart disease, COPD, and others). There will be continued updates as vaccine is offered to additional groups, and checking your local health department website is the best way to know when it will be your turn.

We have applied through the Philadelphia Health Department to be a vaccine distributor, but we have not received any vaccine yet. We will send updates via email and the NSIM website if we are approved to distribute vaccine in the future. If you are offered the vaccine through your employer or pharmacy or local health department, you should get the vaccine that way. We will do our best to keep everyone updated as more information becomes available.

You can learn more about the COVID-19 vaccine and distribution here:

https://www.pennmedicine.org/coronavirus/vaccine
https://www.health.pa.gov/topics/disease/coronavirus/Pages/Vaccine.aspx

Sincerely,
Ninth Street Internal Medicine and MDVIP

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Call us at (215) 440-8681